Frequently Asked Questions
Demirkol provides international transportation services in various directions. The company carries shipments from Turkey to Georgia, from Europe to Georgia, and also from Istanbul to Azerbaijan.
We offer both groupage (consolidated) and full truckload (FTL) shipments. Additionally, our service includes air transportation, ensuring maximum speed and flexibility.
Delivery time depends on the route and type of cargo, but express service delivery is possible within 48 hours. Standard delivery time usually ranges between 2 to 5 working days. In the case of air shipments, transportation can even be completed within 16 hours. Our team constantly monitors the process to ensure the cargo is delivered to the recipient on time.
Demirkol owns more than 50 of its own trailers, mega trailers (120 and 90 cubic meters), minibuses, and minivans. All vehicles are technically maintained and equipped with modern safety systems. The drivers are experienced professionals who have all the necessary permits and certifications for international transportation. Our resources allow us to serve both large and small businesses.
Yes, all cargo is automatically insured with CMR insurance, which provides financial protection during transportation. Additionally, we offer individual insurance with unlimited coverage — we can insure cargo of any value. The insurance covers damage, loss, and other potential risks. Our goal is to ensure the client has complete peace of mind throughout the transportation process.
The price is determined based on the type, weight, volume, and destination of the cargo. The transportation method (air, land, combined) also influences the cost. For each order, we prepare an individual offer that is optimized as much as possible to the client’s needs. You can send us a request online and receive an accurate quote in a short time.
Yes, we send cargo from Tbilisi and Batumi to Turkey, as well as from Baku to Istanbul.
We provide both full truckload (FTL) and groupage (consolidated) shipments.Placing an order is easy — contact us by phone or online form, provide the cargo details and desired destination. Our manager will evaluate and send you the tariff and timelines. After confirmation, the cargo transportation process begins, and monitoring is done in real time.
Yes, all cargo is equipped with a GPS monitoring system. Our clients receive information about the cargo’s location and movement throughout the entire route. If needed, we can provide regular status updates via email or phone.
Such cases are rare, but the insurance fully covers the damage. The client must provide the relevant documents (photos, inventory list, etc.), after which the compensation process begins. Our priority is the safety of each cargo and taking responsibility in every case.
We operate from all major cities in Turkey — Ankara, Istanbul, Izmir, Bolu, Tekirdağ, and others. Our routes cover Georgia, Azerbaijan, Europe, and the Baku–Istanbul line. We also provide domestic transportation services for partner countries.
Demirkol is an experienced and reliable partner in international transportation. We operate with modern vehicles, experienced drivers, and a comprehensive insurance system. Our main advantages are speed, safety, and professionalism. We work individually with each client, ensuring maximum comfort and trust.